Skip to content
AssertThatAssertThatAssertThat DocsDocs

FAQ & Troubleshooting

This page covers frequently asked questions and solutions to common problems when using VibeTester – AI Test Case Generator for Jira.

General Questions

Section titled “General Questions”

Q: Who can configure VibeTester?
A: Only Jira administrators can configure Global Settings. Project administrators can configure Project Settings.

Q: What formats are supported for test cases?
A: VibeTester supports:

  • BDD (Cucumber / Gherkin) – Given/When/Then format.

  • Standard Test Cases – steps with expected results.

Q: Which test management tools are supported?
A: Currently VibeTester integrates with Xray, Zephyr and Zephyr Essentials. Support for additional tools will be added in future releases. Please get in contact if you would like a different Test Management Tool integrated.

Q: Can I use multiple AI providers?
A: You can connect multiple AI provider (e.g., OpenAI). Go to App settings to configure API Key Management.

Troubleshooting

Section titled “Troubleshooting”

Problem: I don’t see the VibeTester panel on issues

  • ✅ Ensure the plugin is enabled in Project Settings.

  • ✅ Check that you have permission to view issue panels.

  • ✅ Refresh the issue page after enabling.

  • ✅ Enable VibeTester on Issue View (needs to be done on each ticket or can be switched on by default for all)

Problem: “Invalid API Key” error when connecting AI provider

  • ✅ Double-check that the key is copied correctly (no spaces).

  • ✅ Ensure the key has required permissions for generation.

  • ✅ Test with another key if available.

Problem: “Connection Failed” to test management system

  • ✅ Verify API URL and credentials.

  • ✅ Change Region details

  • ✅ Confirm your test management system account has access.

Problem: Generated test cases are poor quality or incomplete

  • ✅ Check the Jira fields being used (e.g., Description, Acceptance Criteria).

  • ✅ Review Test Case Generation rules are populated in Project Settings.

  • ✅ Review Advanced Usage & Best Practices.

Need More Help?

Section titled “Need More Help?”